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ImOn Customers B.H.

Adam & Doug installed my TV, internet and phone systems.  They were very courteous and respectful while in my home and particularly careful about keeping my dog inside the fence as they went in and about their work. It was a pleasure having them do this work.  Thank you and be sure to give them a raise. 

ImOn Customer D.G.

I just wanted to put in a good word for Chris from customer service! I had a problem a while back and he not only helped me, he saved me money and made my day!! His kindness and professionalism were outstanding and very rare these days.  He is an asset to your company. 

ImOn Customer - D.B
I had to tell someone that we had the BEST repair guys tonight. One was named Chris and I can't remember the other one. We live in Marion, our cable and internet were hit with the storm last night, and they went above and beyond to fix it tonight. Awesome guys!!

Community + School Partnership
ImOn employee volunteers Read on America Reads Day and also read with students one-on-one throughout the school year. They support our learning goals and build positive relationships with students. 

ImOn Customer - V.S.
ImOn Communications was very friendly and helpful! This was my first time getting internet and cable set up so I wasn't sure what to expect. They were very quick in being able to come out and get me connected. Jason was very quick and did a great job! I would recommend them to anyone within ImOn's area!

Anna – Horizon's Meals on Wheels Volunteer Coordinator
Thanks to your staff who helped WOW today! As always, this program relies on great volunteers like ImOn to help accomplish serving the metro area’s needs.  Today our kitchen put out 993 meals, but without volunteers to deliver those meals, it wouldn’t be helping anyone. Thank you for your continued commitment to our program

ImOn Customer A.V.

Recently I had an issue with my internet service and after calling in we determined that the modem was faulty. Initially I had an appointment setup for the following Monday (3-4 days later), but I decided to try calling in again to see if I could get the modem exchanged sooner, as I work from home and also take calsses online.  When I called in I was connected to the support technician, she was extremely helpful and had a great attitude and in additional to those things she went the extra mile (she contacted a supervisor or other department, I'm not exactly sure) and was able to get me in contact with customer service.  They did a phenomenal job and really saved me when I was in a bind. Customer Service was a pleasure to deal with as well, and got me set up with a same day appointment! The technician that came out was a phenomenal, knowledgeable and a great people person.  I wanted to than all of these people for their excellent customer service, it was refreshing dealing with such nice helpful people.  

ImOn Customer J.S.

A few days ago I called to get help getting my remote to work, it was busy so I didn't think I would hear anything back.  The next day I got a call from Carrie, saying she would like to help me set up my remote, which was a big surprise.  She did it in 3 minutes, and I hadn't been able to do this in 8 days.  She was so nice I could hear the smile in her voice.  She walked me through everything and made me smile.  It's so nice to get a pleasant person to speak to, and was a nice phone call that made my day.  Thank you Carrie. 

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