Move your contact center to the cloud

Contact Centers increasingly see the benefits of moving their infrastructure into a cloud-based environment. Since contact center equipment is costly to purchase and maintain, our cloud-based model enables you to purchase services in a more efficient manner, buying only what you need.

  • ivr-icon.pngInteractive Menu
    and queueing functions through both Easy Attendant and Premium Auto Attendant
  • call-routing.pngCall routing algorithms
    Include longest idle, round-robin, and first available
  • agent-portal-icon.pngAgent portal
    shows performance against KPIs
  • supervisor-features.pngSupervisor Dashboard Displays
    calls in queue and agent activity, and detailed statistics
  • icon-headset-solid.pngAdministrative dashboard
    and reporting capabilities enable effective management and insight into call center performance


Moving your business into the future

Providing a professional experience when your customers call is critical - it can be the difference between winning or losing business. So no matter how small your business, you should have access to professional features and functionality. Check out all the benefits a Cloud Voice Solution can provide your business in this comprehensive white paper.

Download white paper →


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Talk with one of our experts to find out which solutions would best fit your business goals.

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