FAQs

ImOn’s 100% fiber technology is the fastest and most reliable way to access the Internet. It’s superior to copper (coaxial) Internet, satellite Internet, and 5G home Internet! 

• 100% Fiber: Our Internet is fiber-to-the-home and fiber-to-the-business. That means your property gets its own dedicated fiber strand connecting you to our network. Many other networks that claim to be “fiber-rich” or “fiber-powered” use a mix of fiber and copper, slowing down your maximum speed. 

• Better Technology:  Fiber is made of tiny strands of glass, thinner than a human hair, that carries information using pulses of light. These pulses are faster than the electric pulses of cable Internet or airwaves of 5G Internet and satellite Internet. They’re also more resistant to interference, creating stronger connections. 

• Speed: Only fiber can offer equally fast download and upload speeds! You can easily stream shows, work from home, game online, and share videos and photos – all at the same time! No more buffering or lag. 

• Bandwidth: Fiber cables can carry more information at once – thousands of times more than copper wire. That means you won’t notice any slowdowns, even when everyone in your home is online at once. 

• Reliable: Fiber is more durable than copper cables. It’s also less affected by weather, which can interrupt 5G home Internet and satellite Internet airwaves. That means less downtime and interruptions for you!

• Increased Home Values: A study found that fiber-to-the-home may increase a home’s value by up to 3.1 percent (according to the Fiber to the Home Council Americas). 

Yes! You can sign up as soon as construction begins on your fiberhood. You will get a letter in the mail and a door hanger on your front door with information about our services and how to sign up. 

If you want to be one of the first people installed once construction is complete, we recommend signing up as soon as you can. We’ll reach out as soon as construction is complete to schedule your FREE installation! 

Our goal throughout the entire construction process is to be as minimally invasive as possible and help return your property to its original state.  

Construction crews will primarily be working on utility poles and in the utility easement on your property to build our fiber network. These areas may be located in your front or back yard.  

For underground construction, ImOn will use a boring machine to create small tunnels to insert fiber cables. ImOn uses this method because it minimizes the disruption to your property.  

Once the majority of the physical construction is complete in your neighborhood, the ImOn construction crews will begin the process of restoring your impacted lawn. We will fill holes with at least 6 inches of black dirt and spread grass seed and fertilizer over the impacted areas. We may place straw over these areas to help the ground stay moist and protect the seeds.

To ensure full restoration, please regularly water the reseeded area.

Construction of each section takes approximately 4-6 weeks. This can vary due to weather and other factors. You will receive a letter and a door hanger when construction begins in your section. 

Once construction is complete, you will have access to the FASTEST Internet speeds in the area, from 500Mb up to 5 Gig!

Click here for pricing and package information.