The ImOn Story

Creating connections one person at a time.

ImOn Communications is an award-winning provider of telecommunications services for residents and businesses in Eastern Iowa. From the valued customers we connect with through our high-quality services, to the employees we connect with through exciting career opportunities, ImOn is all about creating connections.  

ImOn was founded in March 2007, and is headquartered in Cedar Rapids, Iowa. When you call ImOn, you're talking to your neighbors. ImOn started by delivering high-speed Internet, cable TV, and phone service to residents of Cedar Rapids. In 2008, Cedar Rapids and surrounding areas experienced a historic flood, with record breaking river levels. Like many businesses and residents in the area, ImOn was affected by the flood and lost our office, call center, and some of our infrastructure. But, as a result of helping local businesses get reconnected during the flood recovery, ImOn was able to expand our services into the Cedar Rapids business market.

Since the historic flood, ImOn has come back better than ever. In 2011, ImOn began building our fiber-optic network, and was the first company in the area to offer fiber-to-the-home services. We continue to expand both our service area and our product offerings, and now offer advanced broadband services, digital TV, high-speed Internet, and phone services to both residents and businesses in Cedar Rapids, Marion, Hiawatha, Iowa City, and Dubuque, Iowa.

ImOn's growth and success over the past decade are thanks in large part to our reputation for our technically advanced network, outstanding customer service, experienced, knowledgeable, and friendly personnel, and superior products. Our philosophy is the same today as it was when we started, to offer top quality products and services, provide exceptional customer service, employ local people, and support the communities we serve. 

At ImOn, we take pride in doing things a little differently than other telecom providers and commit to WOW every customer. We take pride in our ImOn brand, stand behind our work and appreciate the opportunity to serve you! 
 

ImOn install technician retrieving tools from back of truck to start install.

ImOn Wow'em Moments

What is a wow'em moment?

Sometimes the moment can represent a large gesture, but more often than not it’s the little things that our local employees do each day that can make you smile or brighten your day. It is the technician that completed your install and made sure you understood how all of your services worked before leaving, the employee that helped deliver Meals on Wheels, a technician who helps shovel your driveway, or the customer care representative that always has a smile and positive attitude when you call. 

At ImOn, we strive to create these moments of excellence for everyone we encounter in the communities we serve. It’s part of our company culture, and we are committed to doing our part to make a positive difference in the lives of the people we touch each and every day. 

Use the space below to share your ImOn Wow'em Moment with us. We’ll review it and share it with our management team and employees. Plus, we may even post it on this website for others to read. We also invite you to leave a review on our Google+ page and Yelp site.

ImOn Customer Care representative helping a customer answer a question at the front desk. Circle-Image-ImOn-Women Install Technician educating customer at install.jpg
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