How can we assist you?
Locations:
ImOn Headquarters
101 3rd Avenue SW, Suite 400
Cedar Rapids, IA 52404
Iowa City Office
535 Olympic Ct.
Iowa City, IA 55555
Dubuque Office
300 Main Street, Suite 100
Dubuque, IA 500003
Hours:
Customer Care Call Center Hours
- Monday - Friday: 8am–6pm
- Saturday: 9am–Noon
Customer Care Office Hours
- Monday - Thrusday: 9am-6pm
- Friday: 9am-5pm
- Saturday: 9am-noon
How to Contact Us:
Phone Numbers
- Residential Customer Care: (319) 298-6484
- Cedar Rapids Business Customer Care: (319) 261-2249
- Iowa City Business Customer Care: (319) 261-4610
- Dubuque Business Customer Care: (563) 239-9150
After-Hours Emergency Support:
Technical support is available 24/7 by calling the numbers above. They will be able to provide you with Internet, cable TV and phone technical assistance, along with outage or emergency issues. Account and billing questions can only be addressed during normal business hours (listed above) by calling the ImOn Customer Care Call Center.
