How can we assist you?


Locations: 

ImOn Headquarters

101 3rd Avenue SW, Suite 400
Cedar Rapids, IA 52404 

Iowa City Office

535 Olympic Ct.
Iowa City, IA 55555

Dubuque Office

300 Main Street, Suite 100
Dubuque, IA 500003


Hours:

Customer Care Call Center Hours

  • Monday - Friday: 8am–6pm
  • Saturday: 9am–Noon       

Customer Care Office Hours

  • Monday - Thrusday: 9am-6pm
  • Friday: 9am-5pm
  • Saturday: 9am-noon

How to Contact Us:

Phone Numbers

  • Residential Customer Care: (319) 298-6484
  • Cedar Rapids Business Customer Care: (319) 261-2249
  • Iowa City Business Customer Care: (319) 261-4610
  • Dubuque Business Customer Care: (563) 239-9150

Email

Support@ImOn.net


After-Hours Emergency Support:

Technical support is available 24/7 by calling the numbers above. They will be able to provide you with Internet, cable TV and phone technical assistance, along with outage or emergency issues. Account and billing questions can only be addressed during normal business hours (listed above) by calling the ImOn Customer Care Call Center.