Contact Us

How can we assist you?

Locations:

ImOn Headquarters

101 3rd Avenue SW
Cedar Rapids, IA 52404

Iowa City Office

702 S. Gilbert Street
Iowa City, IA 52240

Dubuque Office

300 Main Street, Suite 100
Dubuque, IA 52001

Hours:

Customer Care Call Center Hours

Monday - Friday: 7:00am–7:00pm
Saturday: 8:00am–noon

Customer Care Office Hours

Monday - Friday: 7:00am-6:00pm
Saturday: 8:00am-noon (CR Only)

How to Contact Us:

Email

[email protected]

Phone Numbers

1-833-724-ImOn (4666)

Residential Customer Care: (319) 298-6484
Cedar Rapids Business Customer Care: (319) 261-2249
Iowa City Business Customer Care: (319) 261-4610
Dubuque Business Customer Care: (563) 239-9150
Duluth, MN Customer Care: (218) 520-3070

Live Chat

CLICK HERE

You can live chat with an ImOn Customer Care agent by visiting MyImOn.com and selecting the chat bar in the lower right hand corner.

Text Us!

You can send a text/sms message directly to our Customer Care Team at 1(319) 243-1919. Available during all ImOn business hours.

After-Hours Emergency Support:

Technical support is available 24/7 by calling the numbers above. They will be able to provide you with Internet, cable TV and phone technical assistance, along with outage or emergency issues. Account and billing questions can only be addressed during normal business hours (listed above) by calling the ImOn Customer Care Call Center.