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  • Residential

    Residential

    Everything you need at the price you deserve.

    • Cedar Rapids Metro
    • Clinton-Camanche
    • Dubuque and Surrounding Areas
    • Duluth & Superior
    • Iowa City-Coralville
    • Marshalltown
    • Siouxland
    • Southeast Iowa
    • Address Finder
    • Speed Analyzer
  • Business

    Business

    Your business. Your way.

    • Cedar Rapids Metro - Business
    • Iowa City - Business
    • Dubuque - Business
    • Siouxland - Business
  • Partnership Services

    Partnership Services

    Extend your community with a trusted partner.

    • Municipal Broadband Utilities
    • Independent Telephone Companies
    • CLEC Services
  • The ImOn Difference

    The ImOn Difference

    We are part of your community.

    • Who We Are
    • ImOn in the Community
    • Careers
    • News & Events
    • Legal
    • ESG Report
  • New Service Areas

    New Service Areas

    Expanding Fiber Internet Service, Phone & Cable TV | Internet Provider | ImOn

    • Construction Process
    • Pricing
    • Construction Status
    • Contact Us with New Service Area Questions
    • FAQs

Support

We're here for you night and day, that's the ImOn promise. Please follow one of these links to help you resolve your issue, or contact us via the phone numbers below. Thank you!

  • Customer Support
  • ImOn Payment Options
  • Contact Us
  • MyImOn.com Customer Portal
  • Frequently Asked Questions
  • Minnesota Telephone Assistance Program (TAP)

Customer Care Call Center

  • Residential Customers 319-298-6484
  • Cedar Rapids Business 319-261-2249
  • Iowa City Business 319-261-4610
  • Dubuque Business 563-239-9150
  • Siouxland Business712-224-2020
  1. Home
  2. Support

Support

  • Customer Support
  • ImOn Payment Options
  • Contact Us
  • MyImOn.com Customer Portal
  • Frequently Asked Questions
  • Minnesota Telephone Assistance Program (TAP)

Fast, Friendly Service


We're here for you night and day. That's the ImOn Difference and our promise to you. ImOn employees share a passion for doing things right and wowing our customers with friendly, quality service and affordable prices. Together, we are focused on building a culture at ImOn that drives us to do our best for all of our customers.

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Customer Support

ImOn local Customer Support is located in Eastern Iowa and is available by phone, email and through online chat.

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ImOn Payment Options

Whether it's online, by mail, or over the phone, ImOn offers several different ways to pay your ImOn bill.

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Contact Us

Responsive, local customer support that is here for you night and day.

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MyImOn.com Customer Portal

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Frequently Asked Questions

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Minnesota Telephone Assistance Program (TAP)

Minnesota Telephone Assistance Program (TAP) Overview.

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Contact

  • ImOn Communications
  • 101 3rd Avenue SW
  • Cedar Rapids, IA 52404
  • Email: [email protected]

Customer Care Call Center

  • Residential Customers 319-298-6484
  • Cedar Rapids Business 319-261-2249
  • Iowa City Business 319-261-4610
  • Dubuque Business 563-239-9150
  • Siouxland Business712-224-2020

Call Center Hours

  • Mon-Fri 7am-7pm
  • Saturday8am-12pm

Residential

  • Cedar Rapids Metro
  • Clinton-Camanche
  • Dubuque and Surrounding Areas
  • Duluth & Superior
  • Iowa City-Coralville
  • Marshalltown
  • Siouxland
  • Southeast Iowa
  • Address Finder
  • Speed Analyzer

Business

  • Cedar Rapids Metro - Business
  • Iowa City - Business
  • Dubuque - Business
  • Siouxland - Business

Wholesale

  • Municipal Broadband Utilities
  • Independent Telephone Companies
  • CLEC Services

The ImOn Difference

  • Who We Are
  • ImOn in the Community
  • Careers
  • News & Events
  • Legal
  • ESG Report
  • Terms & Conditions

Support

  • Customer Support
  • ImOn Payment Options
  • Contact Us
  • MyImOn.com Customer Portal
  • Frequently Asked Questions
  • Minnesota Telephone Assistance Program (TAP)
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