319.200.6300
We're here for you night and day, that's the ImOn promise. Please follow one of these links to help you resolve your issue, or contact us via the phone numbers below. Thank you!
ImOn offers a wide range of payment methods for your convenience!
The easiest and fastest way to pay is via your online ImOn Account!
Create your account today to make one-time payments or set up autopay using any of the following payment options.
Digital Wallets: Venmo, PayPal, Apple Pay, Google Pay
Note: to add Venmo or Apple Pay to your ImOn Account wallet, you will need to log into your ImOn Account on a mobile device.
Debit or Credit Cards: Visa, MasterCard, Discover
E-Check/ACH: Funds pulled directly from your checking or savings account
Call 319-298-6484 to make a payment over the phone with a debit or credit card.
Automated Phone Payment System: Available 24/7
Speak to a Customer Care Representative: Available Mon-Fri 7:00 AM – 7:00 PM; Sat. 8:00AM - Noon
Please note that all phone payments will incur a $7.95 convenience fee.
Drop off your payment in our payment dropbox at any ImOn office location or pay in person at our front counter (available only in Cedar Rapids).
Payment Dropbox: Available 24/7 at:
Cedar Rapids
101 3rd Avenue SW
Cedar Rapids, IA 52404
Iowa City
702 S. Gilbert Street
Iowa City, IA 52240
Dubuque
300 Main Street, Suite 100
Dubuque, IA 52001
Sioux City
1605 9th St
Sioux City, IA 51101
Front Counter: Available during normal business hours in Cedar Rapids:
Cedar Rapids
101 3rd Avenue SW
Cedar Rapids, IA 52404
Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – Noon
Mail your payment to the address listed below, which can also be found at the top of your paper bill.
PO Box 3446
Cedar Rapids, IA 52406