Home > Customer Service > Payment Options

Payment Options

Online Bill Pay:

You can view and make payments online by registering your account through the ImOn customer portal. You will need your ImOn Account Number and existing Password created when you signed up for service. Your account number can be found on your sales paperwork and your monthly ImOn bill.  

Follow the instructions below to set up your account:
Go to the ImOn customer portal at 

Select the "Manage My Account" link located in the upper right-hand corner. A new login browser window will open.

Select "Click here to register" under "New Users."

Complete the information fields and select "Register." You have now registered your ImOn account and are able to view and pay your bill online. 

Paperless Statements:

Sign up for paperless billing. It's easy, convenient and FREE! Just follow the steps below to get started:

    Sign into your ImOn account at www.MyImOn.com.

    Click "Receiving Paper Bill Change" at the bottom of the My Account screen. 

    Select "Yes I want to receive email notification."

You have now signed up for paperless statements. You will receive a monthly email message when your ImOn online bill is available to view.

For further information on how to manage your ImOn account online, refer to the FAQ link located in the upper right-hand corner of the login browser page.

By Mail:

Payments made by mail should be sent to the address specified in your bill:

ImOn Lockbox
PO Box 3446
Cedar Rapids, IA 52406-3446

Drop Off:
Payments can be made at ImOn's headquarters located in Downtown Cedar Rapids in the Great America Building from 9:00 a.m. to 6:00 p.m. Monday through Thursday, 9:00 a.m. to 5:00 p.m. Friday, and 9:00 a.m. to Noon Saturday. There is also an after-hours payment drop box at this location (South Parking Lot).

ImOn Headquarters
625 First St SE, First Floor
Cedar Rapids, IA 52401 

Additionally, check or money order payments (no cash) can be made at the Downtown Cedar Rapids Bank and Trust location during normal bank hours or after hours in the night deposit box in the bank's drive through.

Cedar Rapids Bank & Trust
500 First Ave NE
Cedar Rapids, IA 52402

Payments must be made by the due date on your bill in order to receive any service bundling discounts. 

By Credit Card:

To pay your invoice by credit card, please call 1-800-905-5556 and have your ImOn account number available. A $5.95 fee applies for all credit card payments by phone. 

© 2018 ImOn | Web Application by Informatics, Inc