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Payment Options

Online-Payment.pngOnline Bill Pay:

You can view and make payments online by registering your account through the ImOn customer portal. You will need your ImOn Account Number and existing Password created when you signed up for service. Your account number can be found on your sales paperwork and your monthly ImOn bill.  

Follow the instructions below to set up your account:
Go to the ImOn customer portal at www.MyImOn.com.

Select the "Manage My Account" link located in the upper right-hand corner. A new login browser window will open.

Select "Click here to register" under "New Users."

Complete the information fields and select "Register." You have now registered your ImOn account and are able to view and pay your bill online. 

Paperless-Biling.pngPaperless Statements:

Sign up for paperless billing. It's easy, convenient and FREE! Just follow the steps below to get started:

    Sign into your ImOn account at www.MyImOn.com.

    Click "Receiving Paper Bill Change" at the bottom of the My Account screen. 

    Select "Yes I want to receive email notification."

You have now signed up for paperless statements. You will receive a monthly email message when your ImOn online bill is available to view.

For further information on how to manage your ImOn account online, refer to the FAQ link located in the upper right-hand corner of the login browser page.

Credit-card-Blue-Circle.pngBy Credit Card:

Payments can be made by credit card by calling ImOn Customer Care at 319-298-6484 between 8:00am-6:00pm Monday-Friday and 9:00am-Noon on Saturday. You will need your ImOn account number when making the payment. A convenience fee applies for all credit card payments by phone.  

Pay-by-Mail.pngBy Mail:

Payments made by mail should be sent to the address specified in your bill:

ImOn Lockbox
PO Box 3446
Cedar Rapids, IA 52406-3446

Drop-Box.pngDrop Off:

ImOn's Customer Care Office has moved to 101 3rd Avenue SW, Suite 400, Cedar Rapids, IA 52404. 

Payments can be made at ImOn's Customer Care office located in Cedar Rapids in the People's Bank Building at 101 3rd Avenue SW, Suite 400, Cedar Rapids, IA 52404 from 9:00 a.m. to 6:00 p.m. Monday through Thursday, 9:00 a.m. to 5:00 p.m. Friday, and 9:00 a.m. to Noon on Saturday. 

There is also an after-hours payment drop box located at the front entrance of the ImOn Headquarters.

ImOn Headquarters
101 3rd Avenue SW
Cedar Rapids, IA 52404 

Additionally, check or money order payments (no cash) can be made at the Downtown Cedar Rapids Bank and Trust location during normal bank hours or after hours in the night deposit box in the bank's drive-through.

Cedar Rapids Bank & Trust
500 First Ave NE
Cedar Rapids, IA 52402

Payments must be made by the due date on your bill in order to receive any service bundling discounts. 

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